Privacy Policy

At Gauris Creations, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you browse our website and purchase our crochet products.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, kindly refrain from using our site or services.

1. Information We Collect

We collect information to ensure a secure, smooth, and personalized shopping experience.

1.1 Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect:

• Full Name

• Shipping & Billing Address

• Email Address

• Phone Number

• Order Details & Preferences

1.2 Payment Information

For online purchases, payment details are processed via secure third-party payment gateways. We may collect:

• Transaction ID and Payment Confirmation

• Payment Method Used

Note: We do not store your credit or debit card details.

1.3 Automatically Collected Information

When you browse our site, we may automatically collect:

• IP Address

• Browser Type and Device Information

• Pages Visited and Time Spent

• Referring Website or Search Queries

This information helps us improve website performance and user experience.

1.4 Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your login and shopping preferences

• Track items in your cart

• Offer tailored recommendations

• Improve website speed and navigation

You can disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

2.1 Order Processing & Delivery

To fulfill orders, manage payments, and ship products.

2.2 Customer Support

To respond to queries, concerns, or feedback.
Note: If you receive a defective product, please send us a clear picture and an unboxing video to help us resolve the issue quickly.

2.3 Personalized Shopping

To recommend products and offers based on your interests.

2.4 Marketing & Updates

To send newsletters, promotions, and product updates. (You may unsubscribe anytime.)

2.5 Fraud Prevention & Security

To ensure secure transactions and safeguard against misuse.

2.6 Website Improvement

To analyze browsing behavior and enhance user experience.

3. Data Sharing with Third Parties

We respect your privacy and never sell or rent your personal data. However, we may share limited information in the following cases:

• Payment Processing: With secure and trusted payment gateways.

• Shipping & Delivery: With courier and logistics partners to deliver your orders.

• Legal Compliance: If required by law, court order, or government request.

• Business Changes: In the event of a merger, acquisition, or business transfer.

4. Data Security

We implement industry-standard safeguards to protect your personal information. While we strive for complete security, please be aware that no system is entirely risk-free. We encourage you to use strong passwords and exercise caution when sharing sensitive information online.

5. Your Rights

As our valued customer, you have the right to:

• Access & Update Information: View or edit your personal details in your account.

• Request Deletion: Ask us to delete your stored personal data.

• Opt-Out: Unsubscribe from promotional emails using the provided link.

• Withdraw Consent: Stop allowing us to use your personal information for marketing.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” Please review this page periodically to stay informed.

7. Contact Us

For any concerns or questions regarding this Privacy Policy, please contact us:

📍 Address: Plot no 1909/ F-1, F-2-3- A, Nr Maldhar Villa, Opp. Panna Tarrace, Atabhai Chowk, Bhavnagar 364002, Gujarat
📞 Phone: +91 9173299135
📧 Email: gauriscreationss@gmail.com